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FAQ
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How can I place an order?Placing an order is easy! Simply browse our selection of wines, add your desired products to the shopping cart, and proceed to checkout. You can register for an account or checkout as a guest. After entering your shipping information and confirming your order, you can pay using PayPal or your Visa, MasterCard, or American Express card.
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Do you offer international delivery?Yes! We offer worldwide delivery, with multiple shipping options based on your location. Shipping times may vary depending on the destination. For inquiries, please contact us at letstalk@winesociety.com.sg.
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Shipping and Delivery relatedRefer to our Shipping and Delivery Policy.
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What if I receive a damaged or defective item?Please refer to our Refund and Return Policy.
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Can I return or exchange an item?Please refer to our Refund and Return Policy.
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Can I cancel my order?You may cancel your order within 24 hours of placing it and/or before your purchase is dispatched. In the event of cancellation, you will receive the refund within the period of time each bank takes to proceed.
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Is there a minimum order value?There is no minimum order value. You can order as much or as little as you like.
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How do I know if the wine I want is in stock?If a product is out of stock, it will be indicated on the product page. If you have questions about stock availability, feel free to contact us for assistance.
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Contact UsIf you have any other questions , please contact us at: Email: letstalk@winesociety.com.sg Phone: +65 89171688
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